Hotel Indigo - Durham By Ihg, Durham - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

9 Old Elvet, Durham, United Kingdom

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room Disability Access

Max:

2 persons

23 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Premium Double Room

Max:

2 persons

27 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Premium King Room Cathedral View

Max:

2 persons

28 m²

Bed options:

1 Double bed

Landscape view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Durham800 m

Airports

Durham Tees Valley (MME) 39.9 km

Newcastle (NCL) 42.2 km

Train

Durham Train Station900 m

Bus

Bus stop900 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

GBP 20 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Location

9 Old Elvet, Durham, United Kingdom

Map view

street view

9 Old Elvet, Durham, United Kingdom

City landmarks

Church

Durham Cathedral

860 m

Castle

Tunstall Chapel

650 m

Bailey Ct

Palace Green

600 m

Museum

Oriental Museum

1.8 km

Library

Palace Green Library

640 m

Museum

Durham University Museum of Archaeology

640 m

Garden

Crook Hall and Gardens

1.2 km

Gallery

Bow Trust

640 m

Durham Riverside Walk

1.2 km

Park

Durham University Botanic Garden

1.6 km

Old Durham Gardens

990 m

Shopping Area

The Riverwalk

990 m

Low Burnhall Woods

990 m

Park

Wharton Park

1.3 km

A Durham University wood

Great High Wood

760 m

Shincliffe Village Hall Lane

Poplar Tree Garden Centre & Coffee Shop

2.0 km

Durham DH1 5TT

Aykley Wood Nature Reserve

1.5 km

And Spa - Durham Eden Terrace

Bannatyne Health Club And Spa

2.5 km

South Rd

Low Burnhall

2.7 km

Durham DH1 1SS

Belmont Railway Viaduct

3.3 km

Nearby

Durham Market Place

Neptune Statue

470 m

Museum

Durham Museum

550 m

Market Place

Marquess of Londonderry's Statue

550 m

Market Place

The Durham Light Infantry Memorial

540 m

Palace Green Library Durham University

Lindisfarne Gospels

600 m

Mall

Prince Bishops Shopping Centre

540 m

Bridge

Elvet Bridge

260 m

Bridge

Kingsgate Bridge

480 m

7 Owengate

World Heritage Site Visitor Centre

540 m

Restaurants

Marco Pierre White Steakhouse Bar & Grill Durham

230 m

Old Shire Hall 9 Old Elvet Old Shire Hall

Zen

210 m

Court Lane

Tinderbox Durham

90 m

Old Shire Hall 9 Old Elvet Old Shire Hall

Tealicious Tearoom

210 m

88 Elvet Bridge

Tango

230 m

96 Elvet Bridge

Waffley

230 m

95 Elvet Bridge Tynemouth Market

Bill's Durham

350 m

39 Saddler Street

Barrio Comida

420 m

34 Church Street

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

8.4

Location

9.8

Service

8.2

Dining

6.6

Thomas

United Kingdom, March 2025

5.0/10

My stay at Hotel Indigo in Durham was quite enjoyable, though not without some issues. The hotel beautifully combines historic charm with modern comfort, and the staff were mostly friendly and accommodating. However, I did experience some disappointments with the breakfast and room maintenance that could use some attention.

Rooms

8.0

The rooms were stylish and comfortable, with a unique layout that ensured peace and quiet. I loved the rainfall shower and the crisp white linens, though I found the pillows to be quite lumpy.

Service

9.0

The staff were attentive and always ready to assist, whether it was with checking in or providing recommendations about the local area. Their friendly demeanor truly enhanced my experience.

Location

10.0

The hotel is conveniently located just a short walk from the city center, allowing easy access to attractions like the stunning Durham Cathedral. This made exploring the area a breeze.

Dining

7.0

While I appreciated the variety at breakfast, I found the quality lacking. Some items, like the cooked breakfast, did not meet the high expectations set by the hotel's ambiance.

Facilities

8.0

The hotel facilities were well-maintained, and I enjoyed the inviting bar atmosphere. There were thoughtful touches in the room, like good toiletries and a decent selection of coffee and tea.

Ben

United Kingdom, March 2025

6.6/10

I had a really nice stay at Hotel Indigo in Durham, with a great location and an interesting historical vibe. My room was spacious and had an amazing bath, though the breakfast service was a bit slow and the food could use some improvement. Overall, the attentive staff and charming atmosphere made up for a few small hiccups.

Rooms

10.0

The room was stylish and comfortable, with a fabulous king-sized bed and lovely touches like great toiletries. I loved that the room felt spacious, making my stay quite enjoyable.

Service

8.0

Most of the staff were very friendly and made me feel welcome, though I did experience a bit of inconsistency with the breakfast service that could be quicker.

Location

10.0

The hotel is in a prime spot, just a short walk from the city center and popular attractions like the Durham Cathedral, making it super convenient for exploring.

Dining

6.0

Breakfast was served in a beautiful room, but the overall quality of the food didn’t quite meet expectations. Some dishes felt a bit cheap, which was disappointing given the rest of the stay.

Facilities

8.0

Facilities were generally great, with a nice bar atmosphere perfect for relaxing after a day of sightseeing, though I found some services a bit slow.

Sebastian

United Kingdom, October 2024

6.2/10

I had a lovely long weekend stay at Hotel Indigo in Durham for my partner's birthday. the location was perfect, just a few minutes' walk from the city center. The rooms were stylish and included modern amenities like Chromecast, but I had some issues with breakfast service that could use improvement. Overall, it's a charming hotel with wonderful service, especially from the attentive staff, though the breakfast quality left a bit to be desired.

Rooms

9.0

My room was beautifully presented and comfortable, featuring great decor and thoughtful amenities like heated bathroom mirrors. However, I found the pillows to be a bit lumpy.

Service

10.0

The staff was exceptionally friendly and went out of their way to accommodate my dietary restrictions during breakfast, which I really appreciated.

Location

10.0

The hotel is ideally located in the center of Durham, close to restaurants and the stunning Durham Cathedral, making it easy to explore the city.

Dining

6.0

While dinner at the Marco Pierre White restaurant was enjoyable, I had a disappointing breakfast experience. the eggs weren't cooked as expected, and the service was slow.

Facilities

8.0

The hotel’s facilities felt luxurious with a well-maintained bar and lovely common areas, but I did notice some housekeeping issues that needed attention.

Geoff

United Kingdom, October 2024

6.8/10

I had a lovely stay at Hotel Indigo in Durham, with its charming historic ambiance and attentive staff really standing out. My room was spacious and well-decorated, though I did run into some minor issues like dim lighting. While breakfast was decent, I found the options could be improved. Overall, I appreciated the unique structure of the hotel and its location near various attractions, but a couple of tweaks would elevate the experience further.

Rooms

8.0

My room was spacious and beautifully decorated, with nice touches like a Nespresso machine. However, I found the lighting in the room to be quite insufficient, which made it feel dark at times.

Service

9.0

The staff were friendly and made a real effort to provide great service, making me feel welcome during my stay. I always appreciate such attentiveness.

Location

10.0

The location was fantastic, right in the center of Durham, making it convenient for exploring the area. It was quiet yet close to many attractions.

Dining

7.0

I had dinner at the Marco Pierre White restaurant, which was quite enjoyable, especially my fillet steak. However, breakfast was just okay; I hoped for better quality ingredients and variety.

Facilities

8.0

The common areas, like the stylish Rotunda Bar, were inviting and comfortable. But I noticed some housekeeping inconsistencies that could use attention, particularly in room cleanliness.

Jordan

United Kingdom, October 2024

6.0/10

I had a pretty mixed experience at Hotel Indigo in Durham. The building itself is absolutely stunning, and I loved the quirky decor related to the local university. However, the service had some significant hiccups, especially with my room not being cleaned one day, and there were few drink options at the bar. Overall, the ambiance was lovely, but the staffing issues and dim lighting in the room detracted from my stay.

Rooms

7.0

The room was stylish and comfortable, but the lighting was quite gloomy, making it a bit hard to see. I wished for brighter options.

Service

5.0

While some staff were friendly and attentive, I encountered issues like delayed drink service at the bar and a lack of follow-through on special requests.

Location

9.0

The hotel's location is great, just a short walk from the city centre and close to attractions like the cathedral.

Dining

7.0

Breakfast was delicious and served in a lovely setting, but I found the bar's drink selection lacking and the service could be improved.

Facilities

6.0

Facilities were generally comfortable, but housekeeping did not clean my room one day, which was a significant downside.